Price Match Guarantee Terms & Policy

Find it cheaper elsewhere? We’ll match the price!

At Garden Building Store, we’re committed to offering you the best value on garden buildings and outdoor products. Our Price Match Guarantee ensures you won’t pay more for the products you love. If you find an identical product at a lower price elsewhere, we’ll match it! Please review our terms and conditions to understand how this guarantee applies.

How Our Price Match Guarantee Works

If you find an identical product available at a lower price from another retailer, we’ll match that price. Follow these steps to take advantage of our guarantee:

1. Contact Us

   Reach out to our customer service team with details of the lower price you found. You can contact us via Info@GardenBuildingStore.co.uk or 03301228289, or submit a price match request through our website. Please include proof of the competitor’s price, such as a link or a screenshot.

2. Verification

   Our team will verify the price and confirm it meets our Price Match Guarantee conditions. Price matches are only applicable if the product is identical in model, size, and condition, and available at the competitor’s listed price.

3. Match the Price

   Once verified, we’ll match the competitor’s price so you can purchase with confidence, knowing you’re getting the best deal.

Terms & Conditions of Our Price Match Guarantee

To ensure a fair and consistent policy, we’ve outlined some conditions and exclusions for our Price Match Guarantee:

1. Eligible Products

   • Our Price Match Guarantee applies to garden buildings, garden furniture, outdoor kitchens, accessories, and other outdoor products.
   • The item must be identical in model, brand, size, and condition to qualify.

2. Authorised Retailers Only

   • We only match prices from authorised and reputable UK retailers. The competitor must be an established business that stocks and sells products directly to the public.
   • We do not match prices from auction sites, third-party marketplaces (such as Amazon or eBay unless sold directly by a reputable retailer), membership clubs, or sites requiring a subscription.

3. Exclusions

   • Clearance, Sale, or Promotional Prices: Our price match does not cover competitor prices that are part of clearance sales, limited-time promotions, special discount codes, or seasonal sales.
   • Out-of-Stock or Limited Availability: The competitor’s product must be in stock and available for immediate purchase and delivery to qualify for a price match.
   • Custom or Special-Order Items: Products with customisations, special order requirements, or unique finishes are excluded from this guarantee.

4. Other Conditions

   • One Price Match Per Item: We offer one price match per identical item, per customer.
   • Price Adjustments After Purchase: If you notice a lower price within 7 days of purchasing from us, contact us with proof, and we’ll honor the price match retroactively.
   • Currency and Location: We only match prices for products sold in GBP by UK-based retailers, ensuring that any price match aligns with local taxes, delivery rates, and currency.

Why Shop With Us?

At Garden Building Store, we’re dedicated to providing quality garden buildings and outdoor products at competitive prices. Our Price Match Guarantee is just one way we strive to deliver exceptional value and peace of mind for our customers.

If you have any questions about our Price Match Guarantee or want to request a match, please contact our customer service team. We’re here to help you find the best products at the best prices!

If you have any more questions, please get in touch by emailing info@gardenbuildingstore.co.uk or giving us a call at 03301228289.